Name: QTeam Software Solutions SRL
Company details Fiscal Code: RO36166870
Business Email: firstname.lastname@example.org
District 1, Povernei Street, No. 20, Floor. 3, Ap. 7
This Privacy Statement was last updated May 1st, 2019. Replaces all prior versions.
At QTeam Software Solutions SRL we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which QTeam Software Solutions SRL operates.
This Privacy Statement describes QTeam Software Solutions SRL’s general privacy practices that apply to personal information we collect, use and share information about consumers and other individuals within our clients, business partners, suppliers and other organizations with which QTeam Software Solutions SRL has or contemplates a business relationship.
This Privacy Statement is supplemented by the QTeam Software Solutions SRL’s Online Privacy Statement , which provides more information in the online context, including recruitment. We may provide additional or more specific information on the collection or use of personal information on websites or related to a specific product or service.
- Why and how we collect and use your personal information
We may collect your personal information as an individual for various purposes, such as the following:
- Access and use of websites or other online services
When entering our website, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
- Responding to your request for information, order, or support
When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.
- Contacting employees of our clients, prospects, partners and suppliers
In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, the provision of support, invoicing and management of the services or the relationship.
- Visitor information
We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.
Most information we collect about you comes from our direct interactions with you. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services, or sign-up for subscriptions. When visiting our website or using our services we may provide you with personalized information. You can always opt-out from receiving personalized communication by sending an e-mail to email@example.com.
Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.
Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent. When we collect and use your personal information subject to the EU Privacy Legislation this may have consequences for Your Rights
2. Sharing of Personal Information
As a software organization offering a wide range of services, with business processes, management structures and technical systems that cross borders, we have implemented global policies, along with standards and procedures, for consistent protection of personal information.
3. Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. QTeam Software Solutions implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.
4. Retention Period
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.
5. Your Rights
You can request to access, update or correct your personal information. You also have the right to object to direct marketing. You can access the request process on the contact form on our website.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.
- The right to access – you have the right to request our company for copies of your personal data. We may charge a small fee for this service.
- The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
- The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
- The right to restrict processing – you have the right to request that our company restrict the processing of your personal data, under certain conditions.
- The right to object to processing – you have the right to object to our company’s processing of your personal data, under certain conditions.
- The right to data portability – you have the right to request that our company transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via:
- Email: firstname.lastname@example.org
- Address: District 1, Povernei Street, No. 20, Floor. 3, Ap. 7, Bucharest, 010642
6. What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, please visit allaboutcookies.org
There are two different types of cookies, permanent and temporary (cookies for sessions). Permanent cookies are saved as a file on your computer or mobile for a period of not more than 12 months. Cookies for sessions are temporary and disappear when you close the session in the browser.
It is easy to delete cookies from your computer or mobile device using the browser. See “Help” on your browser for instructions on how to manage and delete cookies. You can choose to disable cookies, or to receive a notice each time a new cookie is sent to your computer or mobile device. Note that you will not be able to use all features if you turn off cookies.
Cookies for third party
Google Analytics uses the following “cookies”:
__utmz see where you came from (search engine, keyword, link, etc.) when you land on our pages.
__utma keeps track of how many times you have visited on our site, so we can see how many users we have that is built for the first time and how many people drop by our site often.
__utmb and __utmc keeps track of how long you are ever at our sides, and how long the visit last. These are deleted when you leave our site.
GUEST_LANGUAGE_ID saves language settings for visitors on the site and has the default value “en_US” signifying English language. In practice this isn’t nothing, then your site is only in one language.
Jsessionid used to create a unique session for each user. The reason for this is that publishing platform supports logged-in users, where each user is identified. The cookie is used in practice, as we can not provide login.
COOKIE_SUPPORT used by publishing platform to check whether your browser has cookie support turned on. This in order to provide custom functionality in cases where users must log in. We provide not login, then this is used in practice.
qteam.solutions website may contain links to other websites which are not under our control. We can not take responsibility for the privacy practices or content of those sites, we offer links to make it easier for our visitors to find more information about specific topics.
8. How to contact us
If you have a question related to this Privacy Statement, please contact us by using our business email address: email@example.com. Your message will be forwarded to the appropriate member of QTeam Software Solutions’s Data Privacy Team, such as Data Protection Officer or a member of this team.
For the purposes of the EU General Data Protection Regulation (GDPR), the controller of your personal information is QTEAM SOFTWARE SOLUTIONS SRL, Povernei Street, No 20, Floor 3, Ap 3, District 1, Bucharest, unless indicated otherwise.
9. Right to Lodge a Complaint
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:
- Directly with QTeam Software Solutions SRL by using the contact form on our website.
- With the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found here. https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Main office of the Company is in Bucharest, Romania. So the Company, will have as a Lead Supervisory Authority the Romanian Data Processing Authority, namely Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal.
28-30 G-ral. Gheorghe Magheru Boulevard, District 1, Bucharest, Romania
Phone numbers: +40.318.059.211 / +40.318.059.212
Fax number: +40.318.059.602
10. Changes to our Privacy Statements
From time to time we may update this Privacy Statement, as well as any other specific privacy statement. When making changes to this Privacy Statement, we will add a new date at the top of this Privacy Statement.